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millh0use

Keeping Track Of Warranties

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I'm looking for tips on how other members keep track of the lights that they have purchased from PC vendors. In the past, if a strand failed, I probably purchased it from a big box store at 75% off and was not worth the time to deal with warranties. Now that I've started buying the higher quality, and thus more expensive, lights I want to keep up with the warranties.

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After thinking through this, I think I will end up just using silver sharpie or paint pens to label the plug end so I know the year and vendor they were purchased from. If anyone has a good method for keeping track, I'd be interested in hearing it. Or do most people not keep track of the strand warranties?

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The strings have a production date on them. I went to check some of mine that weren't working and they had 2 different production years even though I purchased them all at the same time from the same vendor. I will follow this thread to see what others are doing. Sent from my SM-T310 using Tapatalk

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I number all my light strings {using permanent marker on plug} and have created a log which lists which vendor the string came from and date purchased.Easy for me as I tend to stick with only 1 vendor,unless they do not carry what I need {rare,but it has happened}

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I have never kept my warranty paperwork but now some of the big box stores send you receipts electronically so you can use that. I know with lowes and home depot, they use a phone (you gotta tell them to use it most times) where they can look up the info. but never returned any to see how well their process is.. as for the online vendors like HLE, MITS, CDI, I am not sure. Unless its like RGB or something most people will cut them up, use them for parts etc.. which voids the warranty anyway.. Maybe the vendors can chime in on this.. 

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If you purchase from the bigbox,better keep the boxes the lights come in,as well as a copy of the sales receipt- the GE sets have a 5 year,and the Ecosmarts a 7 year warranty.......but the local stores do not service those warranties,you must send the light strands IN their original boxes with a copy of your sales receipt back to the addresses listed on the boxes{and pay the shipping to do so}  The retail stores only exchange defective sets for the first 90 days!

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If you purchase from the bigbox,better keep the boxes the lights come in,as well as a copy of the sales receipt- the GE sets have a 5 year,and the Ecosmarts a 7 year warranty.......but the local stores do not service those warranties,you must send the light strands IN their original boxes with a copy of your sales receipt back to the addresses listed on the boxes{and pay the shipping to do so}  The retail stores only exchange defective sets for the first 90 days!

DEFINITELY good to know..ty MM

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If you purchase from the bigbox,better keep the boxes the lights come in,as well as a copy of the sales receipt- the GE sets have a 5 year,and the Ecosmarts a 7 year warranty.......but the local stores do not service those warranties,you must send the light strands IN their original boxes with a copy of your sales receipt back to the addresses listed on the boxes{and pay the shipping to do so}  The retail stores only exchange defective sets for the first 90 days!

In Canada the postage could cost more than the the lights!

I have had very few failures on my LEDs and I have bought them all over (I couldn't tell where most of my lights come from (except for the GREEN ones)).

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