roger1 1 Posted October 29, 2009 Report Share Posted October 29, 2009 just went to mail box and got an order acknowledgement .... its got an order # sku # and price & says back ordered , so maybe i'll get the cords sometime next mounth ?? Quote Link to post Share on other sites
clueless 10 Posted October 29, 2009 Report Share Posted October 29, 2009 just went to mail box and got an order acknowledgement .... its got an order # sku # and price & says back ordered , so maybe i'll get the cords sometime next mounth ?? I got the same card yesterday but today I got a letter saying " Dear valued customer, we regret to inform you that the follwing item(s) 45288 cannot be shipped because the manufacturer cannot supply it any logner or because you requested it to be canceled. We are sorry for any inconenience this may cause." and I know I did not cancel my order. just thought I would share. Quote Link to post Share on other sites
lightingman117 0 Posted October 29, 2009 Report Share Posted October 29, 2009 Yeah, ditto. I guess we aren't getting our cords?? Quote Link to post Share on other sites
Steve Lelinski 1 Posted October 29, 2009 Report Share Posted October 29, 2009 You know, I understand companies run out of things. I understand pricing mistakes happen. However there's no excuse for it being available to purchase for so long after they ran out. They were still for sale on their site well over 24 hours after I ordered mine. If they went ahead and sent the $10 gift card as an apology, I guess that's a nice gesture. However a nicer gesture would have been to be honest up front that it was a discontinued item, and they wouldn't be able to fill the orders. It's poor customer service on their part to be telling people it was backordered if they knew no more were coming in. This would have been my first Harbor Freight purchase. Looks like it'll be my last. Quote Link to post Share on other sites
oldcqr 0 Posted October 29, 2009 Report Share Posted October 29, 2009 I got the postcard today, I bet I get the letter tomorrow. Quote Link to post Share on other sites
Brandon 3 Posted October 29, 2009 Report Share Posted October 29, 2009 I got the postcard today too, saying they are on back order. It looks like none of us are going to get these cords. Quote Link to post Share on other sites
Tim Bateson 24 Posted October 29, 2009 Report Share Posted October 29, 2009 I've gotten no letters or post cards. However their online system still shows mine as being on back-order. Has anyone else checked online? I did get my $10 gift card and another item I ordered. Quote Link to post Share on other sites
gizmo 1 Posted October 29, 2009 Report Share Posted October 29, 2009 i checked on line and im backordered..got post card says im backordered...called they said im canceled and my payment was returned no cords for me Quote Link to post Share on other sites
Tim Bateson 24 Posted October 29, 2009 Report Share Posted October 29, 2009 Grrrrrrrrrrrrrrrrrrrrrrrrrrr When I pay bottom dollar for a cheap Chinese product, I'm naive enough to believe I'll at least get what I paid for, not bupkis! Now I'll have to spend top dollar for that same cheap Chinese product! Quote Link to post Share on other sites
JeffL 0 Posted October 29, 2009 Report Share Posted October 29, 2009 Back order card yesterday and a cancel card today. I guess as long as I get to keep the $10 card I'm still happy. Quote Link to post Share on other sites
roger1 1 Posted October 30, 2009 Report Share Posted October 30, 2009 well they sent me another card today ..... can not be shipped because the manufacturer cannot supply it no letter no $10. coupon oh well like the old saying goes if it sounds too good to be true............................................ Quote Link to post Share on other sites
wichard623 11 Posted October 30, 2009 Report Share Posted October 30, 2009 Im with everyone else, no cords. Just a card saying we are a horrible company and we are sorry for the inconvenience. Quote Link to post Share on other sites
Brandon 3 Posted October 30, 2009 Report Share Posted October 30, 2009 I got that same dreaded postcard today too, no cords. Quote Link to post Share on other sites
oldcqr 0 Posted October 30, 2009 Report Share Posted October 30, 2009 As expected, letter came today. But I did get the $10 gift card. Quote Link to post Share on other sites
gizmo 1 Posted October 30, 2009 Report Share Posted October 30, 2009 i checked on line and im backordered..got post card says im backordered...called they said im canceled and my payment was returned no cords for me got my cancel card today looks like they spent $100s in postage Quote Link to post Share on other sites
jcazz 0 Posted October 31, 2009 Report Share Posted October 31, 2009 Same post card arrived here yesterday. Definitely not cool, Harbor Freight. I've had similar experience with Amazon, and they handled it much, much better. Drat and dang it. I needed one more cord - I guess I'll have to start pricing it locally now. Quote Link to post Share on other sites
dmoore 2 Posted October 31, 2009 Report Share Posted October 31, 2009 Today I received a postcard from Harbor Freight that says: "Dear Valued Customer We regret to inform you that the following item(s): 45288 Cnnot be shipped because the manufacturer cannot supply it an longer or because you requested it to be canceled. We are sorry for any inconcenience this may cause. Customer Sarisfaction Department" Quote Link to post Share on other sites
Tim Bateson 24 Posted October 31, 2009 Report Share Posted October 31, 2009 You know darn well that same cord will pop back up but at a higher price. very poor business practice. When it does pop back up I'm going to remind them of my canceled sales. Quote Link to post Share on other sites
Zman 45 Posted October 31, 2009 Author Report Share Posted October 31, 2009 Hey guys, I have been head down with work, the display, and I am now out of the country in China on a biz trip (greetings from Shanghai), so I have not been up for air for awhile and am just now seeing the turmoil in this thread. I feel bad for those that had problems with this offer, and sounds like Harbor is getting a taste of what our community can to do to a vendor when we sniff out a good deal (or mistake). Sorry to cause undo thrash. Quote Link to post Share on other sites
RiscIt 10 Posted October 31, 2009 Report Share Posted October 31, 2009 Well I'm not upset. I'm not out any money, and I haven't lost anything else. Just 3 minutes of my time to place the order. I can't imagine it was done on purpose to annoy people. They just don't have an efficient/current inventory system. Now we know. *shrug* I don't understand all the hate in this thread. That said... For those of you who are so put out that you won't be buying from Harbor Friight in the future, I'll be happy to take the $10 gift cards off your hands. Quote Link to post Share on other sites
TheQueb 1 Posted October 31, 2009 Report Share Posted October 31, 2009 Not to hijack the thread but if anyone comes across a 10%, 15% or 20% coupon code for ONLINE orders at Harbor Freight, please let me in on it... I'm looking to buy this and they don't stock it in the retail stores... Quote Link to post Share on other sites
GWH 10 Posted November 1, 2009 Report Share Posted November 1, 2009 I ordered 10 of these when they first came available. Then received a card acknowledging the order. Today received another card saying the manufacture is not shipping them and my order has been canceled. GWH Quote Link to post Share on other sites
tyler9613 10 Posted November 1, 2009 Report Share Posted November 1, 2009 Not to hijack the thread but if anyone comes across a 10%, 15% or 20% coupon code for ONLINE orders at Harbor Freight, please let me in on it... I'm looking to buy this and they don't stock it in the retail stores... Sign up for their email newsletter. They throw out 15% coupons all the time. Quote Link to post Share on other sites
TheQueb 1 Posted November 1, 2009 Report Share Posted November 1, 2009 I get email from them with "in store" coupons all the time. I'm looking for a code I can use for an oline purchase. They don't carry the dvr/security/camera system in retail stores. Quote Link to post Share on other sites
Steve Lelinski 1 Posted November 2, 2009 Report Share Posted November 2, 2009 I just checked in with the thread on slickdeals.net where I first saw this deal posted. No one there is reporting having gotten the cords (except the guy who convinced a store to price match) As a consolation prize, I was just at Lowe's. They had 75' green 16 gauge cords for $10. Not as good a deal, but if you need them for this year, it's the best price I've seen. A little bit better with a 10% off coupon, not to mention no shipping. (They also had the 40' version for $5.50 in both green and brown.) Quote Link to post Share on other sites
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