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  • Outdoor Christmas lights on homes evolved from decorating the traditional Christmas tree and house with candles during the Christmas season. Lighting the tree with small candles dates back to the 17th century and originated in Germany before spreading to Eastern Europe.
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Fred M

Problem with new controller

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I added a new controller this year but it's not turning on the lights. I refreshed the hardware utility and it shows up in the drop down menu. I started the show tonight but the 2 arches used on that controller are not working. Everything else works fine. The controllers are numbered 1, 2, and the new one is 3. I tested both arches before I plugged them in. Anybody have any ideas?

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I think I configured them. On the hardware utility at the bottom I clicked on the configure button and it didn't show any controllers. I refreshed and it listed all three. Tried the show tonight but the new (3rd) controller still isn't working. In the test mode it seems to work fine, at least when I tested the lights they came on. That shows that the computer know they're there. I'm using windows 7 if that helps. When i bought the new controller I reprogramed all my songs over so I don't know if I did anything there. Any Help out there?

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If you can control the lights with the hardware utility, then you should probably look at your sequences to verify your channels are st up correctly.

Sent from my Droid X

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Channels are in order from 1 to 48. Do you need to upgrade software to add a new controller? I bought the first 2 as a package with everything included

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You need to make sure that in the sequence, channels 33-48 have unit 3 selected. Channels 1-16 should be on unit 1, and 17-32 should be on unit 2.

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Thanks Dstevens, I did that first. Everything seems to be correct in the sequences. This really has me confused. one third of my show isn't running. Today (mon.) i will try to call LOR to see if I can get support. I'll keep you informed.

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From what I have read on LOR, the basic license only controls 32 Channels. The upgrades don't look to pricey, but I would be curious as to if this fixes your problem, as I plan on adding a 3rd controller next year.

Thanks

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Yes, you really need to check the level of your software. The "Basic" version only supports 2 controllers although the hardware wizard may allow you to test more than that. Basic Plus will allow you to to up to 4 controllers.

Regards,

Dennis

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Thanks guys, I called LOR at 10 this morning and they confirmed what you said Dennis and Jhunt. I had to upgrade to basic plus, really simple, they do it all for you. It only costs 20 dollars for the upgrade ( have your credit card ready ). I tried the show a few minutes ago and it all works fine. Thanks again for all your help.

Fred M

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