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Did you know?
  • The original Rudolph did not have a red nose. In that day and age, red noses were seen as an indicator of chronic alcoholism and Montgomery Ward didn’t want him to look like a drunkard. To complete the original picture, he was almost named Reginald or Rollo.
  • The Christmas wreath was originally hung as a symbol of Jesus. The holly represents his crown of thorns and the red berries the blood he shed.
  • The three traditional colors of most Christmas decorations are red, green and gold. Red symbolizes the blood of Christ, green symbolized life and rebirth, and gold represents light, royalty and wealth.
  • Tinsel was invented in 1610 in Germany and was once made of real silver.
  • The oldest artificial Christmas trees date back to the late 1800s and were made of green raffia (think grass hula skirts) or dyed goose feathers. Next the Addis Brush Company used their machinery that wove toilet brushes to create pine-like branches for artificial Christmas trees that were less flammable and could hold heavier decorations.
  • ‘Jingle Bells’ – the popular Christmas song was composed by James Pierpont in Massachusetts, America. It was, however, written for thanksgiving and not Christmas.
  • Coca-Cola was the first company that used Santa Claus during the winter season for promotion.
  • Hallmark introduced their first Christmas cards in 1915.
  • The first recorded date of Christmas being celebrated on December 25th was in 336, during the time of the Roman Emperor Constantine. A few years later, Pope Julius I officially declared that the birth of Jesus would be celebrated on that day.
  • Santa Claus's sleigh is led by eight reindeer: Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Dunder (variously spelled Donder and Donner), and Blixem (variously spelled Blixen and Blitzen), with Rudolph being a 20th-century inclusion.
  • Outdoor Christmas lights on homes evolved from decorating the traditional Christmas tree and house with candles during the Christmas season. Lighting the tree with small candles dates back to the 17th century and originated in Germany before spreading to Eastern Europe.
  • That big, jolly man in the red suit with a white beard didn’t always look that way. Prior to 1931, Santa was depicted as everything from a tall gaunt man to a spooky-looking elf. He has donned a bishop's robe and a Norse huntsman's animal skin. When Civil War cartoonist Thomas Nast drew Santa Claus for Harper's Weekly in 1862, Santa was a small elflike figure who supported the Union. Nast continued to draw Santa for 30 years, changing the color of his coat from tan to the red he’s known for today.
  • Christmas 2018 countdown has already begun. Will you be ready???
  • Why do we love Christmas? It's all about the traditions. In this chaotic world we can miss the "good old days." Christmas reminds us of that time.
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Tom_Pokusa

Bronner's Customer Service Is Great!

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A week or two ago, I ordered a few items from bronners.com.  One of the items was a '13 7/8" x 13 7/8" Bronner's Gift Box'.  It turned out that the gift box fit just perfectly inside of the shipping box.  However, the shipping box was dented during transport, which caused the gift box to be dented, too.  The gift box cost about $4 and the dent wasn't too bad, so I decided I could live with it.  Well, a few days later, Bronner's sent me a customer survey.  In the comments section of the survey, I explained what happened to the gift box and suggested that they pack the gift box at an angle or some way where it is not pressing up against all 4 sides of the shipping box.  A response was sent back to me so quickly that I assumed it was just an auto-reply to indicate that the survey had been submitted.  It was from a Bronner's customer service rep, who said they were sorry for the damaged item and they would notify the shipping supervisors.  They shipped out a replacement gift box the same day.

 

I was very impressed.  I didn't think companies actually read those comments.  I wasn't upset about the gift box, but I was happy to see them make an effort to ensure I was ~COMPLETELY~ satisfied.

 

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I ditto their customer service. 

Two years ago in March we went up there for vacation and bought some ornaments and had them shipped back to our house in FL. The box was never opened until December when we went to decorate our tree. We found one of the ornaments didn't make it all the way intact. One phone call to them, and they had a new one shipped out and at our house within three days, no questions asked. Bronners is the best, and I've been going there ever since i was a baby. 

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