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The SnowMan

Need Help Please. Controller Not Working

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I've got everything all hooked up and running. mp3 showtime director is working. I have 2 controllers. First one has nothing coming out of it. Second controller is working fine and all channels. Red status light is on solid on 1st controller and still nothing. I ran the hardware utilty and the lights come on. But not now that the sequneces are running?? Can anybody help? Thanks.

And I tried a brand new cat5 cable and still same thing.

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Sequences are good. I had the "bad" controller set as 1 and the other as 2. I switched them around and same thing. BUT the controller works fine when I'm in uitily mode and testing the lights?

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Well that part is working right. They should flash while waiting on show to begin, then go solid during scheduled shows.

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Same thing. Nothing out of the controller. They blink until I put the sd card into the director, and after I do that they both turn solid. One controller works, the other doesn't. I'm sure it is something simple but I'm not catching it.

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It has 2 outputs for network 1. One of them fits the cat5 cable and the other doesn't. (Looks like phone line size, just like on the controllers)

And network 2 has one output.

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I forgot to ad that my initial set up was this: 1 cat 5 from director to non-working controller, and one cat 5 from that controller to the other. The signals are obviously going through the non working controller because the other one is working. Hopefully I'm not confusing you guys!

Jason.

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What types of things are plugged into your 16 inputs on non working controller? Also, you do have both cords plugged in?

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Thanks for your help. I work sunday-thursday so I'm done with it for tonight. I'll be spending my day on here tomorrow hopefully figuring it out. Greatly appreciated.

I'm guessing the controller isn't bad but I could also be wrong.

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Since I switched the controllers, the non working one has only mini trees on it. Both cords on both controllers are plugged in. Each on their own dedicated circuit.

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Lol, at work now, shift work here, then shift work on the lights. Keep us posted on situation. Will be very interesting to find your culprit.

Steve

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Will do. I work 7-3 but on sundays I'm done by 8 so I have the rest of the day to play on here! Hopefully somebody chimes in with the simple solution.

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Can you run your sequence on your computer seem like its a problem with the sd card did you put the sequence on sd card

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Yes I can. Just ran all of them. I put the show on the sd card (Kingston from LOR) and everything works fine out of one controller but not the other.

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Not sure if this matters but last night when I ran everything, the last 10-15 seconds of one of my sequences had no lights playing on the house. I figured maybe I forgot to finish the sequence. But when I looked this morning, the sequence is finished to the end. Not sure what's going on with that?

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It's obviously getting communication through the non working controller because number 2 works just fine, and its daisy chained off non working number 1. Just doesn't make sense.

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I have a couple questions just to paint a picture that could help one of us help you.

 

What is the model of your controllers?

When you use the hardware utility do they show up as "Unit ID 1 and Unit ID 2"?

Do both units work in the Hardware controller software?

Is your PC connected to the LOR network all the time?

 

If yes,

Do you have the LOR Control panel running on your PC at the same time as the show director is running?

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CTB16PCg3 (working)

LOR 160xW Not working

The non working one is not letting me set unit id. Says its unable to locate unit and change address.

Yes, both units work in hardware controller.

PC is not cvonnected all the time. My show runs off an sd card and the mp3 director.

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Well I finally figured it out after pulling my hair out, blood pressure sky high, and hours of googling.

The guy I bought the controller from had the unit set to #4 inside the controller on the dial. Set the unit id as 4 on the hardware and low and behold, shes a working!!

Wow what a ride this has been. Now I'd like to at some point figure out how to set it back to number 1?

A HUGE thank you to you who have helped.

Jason.

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