I placed an order on July 5, 2010 and here it is January 9 and no product. He kept pushing back the ship date and then he said it would ship the day before or the day after Thanksgiving. No word and email from him since then and I have tried more than a dozen times both by phone and by email. There are tons of other vendors that have great prices and great product, order from them and don't take the risk. http://www.bbb.org/minnesota/business-reviews/decoration-contractors-party-convention/seasonal-impressions-in-jordan-mn-96016250 "F" rating on BBB. Luckily I paid via PayPal and there is a claim with them.